Insights on operations excellence, technical leadership, and lessons learned from Meta, Developer Communities, and building scalable systems.

Working on Victoria's Secret wasn't on my bingo card. But fixing an integration bug for their store became one of the defining moments of my career - and it never would have happened without Eugene Mutai.
Read More →
How I went from writing code in Nairobi to managing 200+ monthly escalations at Meta Dublin, and what I learned along the way about building operational excellence.
Read More →
The challenges, wins, and lessons from building and leading one of Africa's largest Developer Communities - from 0 to 3000+ members.
Read More →
The systems, frameworks, and mindset shifts that enabled me to maintain a 95% resolution rate while managing massive volume at Meta.
Read More →Discover more about my journey, expertise, and how we can work together.