Writing
Notes on how things actually work.
Mostly about operational leverage, developer ecosystems and the gap between how systems are supposed to run and how they run.
- EngineeringApril 20269 min read
Victoria's Secret, JavaScript, and the mentor who changed everything
Fixing an integration bug for their store became one of the defining moments of my career, and it never would have happened without Eugene Mutai.
- Developer EcosystemsNovember 20256 min read
What I learned leading 3,000+ developers
Building and running one of Africa's largest developer communities with no budget, no headcount and a full-time job, and why that turned out to be operations training.
- OperationsNovember 202510 min read
Operations at Meta scale: managing 200+ escalations a month
The triage matrix, the routing model, and the automation principle that made the volume survivable at a 95% resolution rate.
- CareerNovember 20258 min read
From VituMob to Meta: how the pieces actually connect
Software development, developer community leadership, and platform operations, told as one progression instead of three separate jobs.
What I'm writing toward
- Operational leverage
- Developer ecosystems
- Product operations
- Systems for ambiguity
- Technology and business
- Building things